RED & Moi

The RED & Moi app is designed to streamline your experience with RED services, allowing you to manage your subscriptions effectively via your smartphone or tablet. Its home screen provides a quick glance at your current consumption and benefits. You can effortlessly view, consult, and download the details of your latest invoices, as well as monitor usage both in France and internationally, making adjustments to multimedia purchases and staying informed about data, calls, and SMS/MMS.

With the 'My Offer' feature, it facilitates the management of your accounts and allows the grouping of all family lines under one account for consolidated control. Personal information updates are made easy in the 'My Info' section, where you can directly modify details like your address or banking information.

The 'Help' section offers comprehensive support, providing answers to common questions, assistance in case of a blocked SIM card, or in events of loss, theft, or the need to unlock your device. Customer service is accessible through it, with RED advisors available to assist you and notifications ready to keep you informed at every step from order to activation.

For RED Box customers, the platform includes tools to diagnose line issues, schedule or change technician appointments, and track reported incidents, offering a straightforward solution for troubleshooting.

Integration with a notification center ensures that you stay up-to-date with all RED-related activities like new invoices or order statuses, easily accessible from a dedicated icon.

Overall, RED & Moi is a comprehensive tool offering extensive control over your RED services, designed to enhance convenience and efficiency, and it's free to download for customers in mainland France (internet connection costs per your plan may apply). The game is exclusively available for RED by SFR customers with a mobile or internet offer.